I'm bloody livid!
For some reason, several months ago the GP changed one of my wife's meds from generic to brand named med. For the last three or four months the pharmacy have not been able to get hold of the branded version, so I have to take a (short) walk over to the surgery to request a prescription for the generic! Today is a repeat, so I asked at the pharmacy if they could call the surgery to request the script be changed to the generic, the answer was that the GPs will not allow this, and this was confirmed by the surgery receptionist!
Why?
I will ask if, as the pharmacy text us to say we can collect the meds after they have got them ready, they could message us if they have problems sourcing so that we could request a generic product earlier!