C.<p><span class="h-card" translate="no"><a href="https://mstdn.moimeme.ca/@EdwinG" class="u-url mention" rel="nofollow noopener noreferrer" target="_blank">@<span>EdwinG</span></a></span> </p><p>I've run into this with a number of businesses. I'm also with you that as far as I know, there's no way to text a "regular" landline.</p><p>The stupid part of this is that this problem is both solvable *and* detectable in advance. I've written integrations with the big communications providers, that you use to let your application/website send texts - there is a mostly-reliable way to query "can this number receive texts?" before you try to send a text, and they generally also give you the option to send a robot-voice message, so you can fall back to that.</p><p>Without being too much Old Man Yells At Cloud, I'm pretty much in agreement with others that say that these kinds of fails are the result of young / inexperienced designers or developers not considering anything outside of their personal experience - most of them have never used a phone that couldn't send and receive texts. They don't even contemplate the possibility of a user of their system not being in exactly the same circumstances as themselves. This kind of oversight should be caught by project management, but ... 🤷 </p><p><a href="https://mindly.social/tags/OldManYellsAtCloud" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>OldManYellsAtCloud</span></a> <a href="https://mindly.social/tags/phone" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>phone</span></a> <a href="https://mindly.social/tags/landline" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>landline</span></a> <a href="https://mindly.social/tags/ancient" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ancient</span></a> <a href="https://mindly.social/tags/WebDev" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>WebDev</span></a> <a href="https://mindly.social/tags/designer" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>designer</span></a> <a href="https://mindly.social/tags/comms" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>comms</span></a> <a href="https://mindly.social/tags/SMS" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>SMS</span></a> <a href="https://mindly.social/tags/API" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>API</span></a> <a href="https://mindly.social/tags/management" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>management</span></a></p>