#OnlineBanking update. Datacenter incident, eh? Does that mean someone hit a switch, or was it a #CyberAttack ?

Customers of #TDBank, #Zelle, and other #banks report multiple issues

by: Dominique Jack

Posted: May 2, 2025 / 08:27 AM EDT
Updated: May 2, 2025

NEW YORK (PIX11) — "Hundreds of customers with TD Bank, Zelle and multiple other banks reported issues with logging into their accounts and sending payments on Friday morning, according to DownDetector.

"Some of the other banks in which customers reported having issues on DownDetector were #NBTBank, #FlagstarBank, #CadenceBank, #WebsterBank, #ParkNationalBank and #NorthwestBank.

"By 8 a.m. almost 800 people reported issues with TD Bank and Zelle with reports continuing to rise. By 10 a.m. users began reporting similar issues with services such as #AllyBank, #ProsperityBank, #BankOfAmerica, #NavyFederalCreditUnion, #CapitalOne and #Santander.

"Representatives for Webster Bank and Zelle told PIX11 News that multiple banks appeared to be experiencing issues due to a third-party vendor. [As I surmised...]

“A third party vendor is experiencing a datacenter incident that is impacting Webster and other banks. We are working diligently with our vendor to resolve any technology access issues our clients may be experiencing as quickly as possible,” the Webster Bank representative said. "

https://pix11.com/news/local-news/customers-of-td-bank-zelle-and-other-banks-report-multiple-issues/

I don't know who needs to hear this, but...
Before you sign up for a high deductible health plan (#HDHP), ask the insurance company who administers the health savings account (#HSA) that is linked to it.
If it's #HSABank, a.k.a. #WebsterBank, then I'm not going to tell you to choose a different insurance company, but you should at least factor into your decision the fact that, speaking from personal experience, HSA Bank is massively incompetent and a huge pain in the ass to deal with.